Bookings may be made by email, telephone or post.
Bookings confirmed by Visit Mann Tours (VMT) will be allocated suitably qualified Guides to meet the client’s requirements.
Changes to dates, times, and numbers of clients of confirmed tours will be subject to the Visit Mann Tours Amendment and Cancellation Policy (below 3).
No unaccompanied minors.
Prepayments and settlement payments may only be made in £ sterling by money transfer.
A Booking Administration Fee of £7 is added for foreign exchange transfers to the Visit Mann Tours bank account.
3. Cancellation and tour numbers amendment
Refunds for cancelled booked tours will be made on the following basis.
Cancellation received and acknowledged by Visit Mann Tours:
i. 6 weeks before the booked tour date: total refund
ii. 4 weeks before the booked tour date: 75% refund
iii. 3 weeks before the booked tour date: 50% refund
iv. 2 weeks or less before the booked tour date: no refund.
Any unadvised reduction in numbers on the date of the tour will not alter the fee for the booked tour already calculated.
Refunds made in accordance with the Visit Mann Tours Terms of Trade will be made by £ sterling cheque.
4. No show
If the client for the booked tour does not arrive then VMT will reserve the right to receive the full cost of the tour
5. Gatehouse Management Ltd trading as Visit Mann Tours reserves the right to:
Substitute Guides as necessary, the replacement Guide being of equal qualification.
We do not share customer details with any 3rd parties